Weather Related Closings, Cancellations and Delays: Click here for the latest information

CLICK HERE: for COVID-19 Information and Vaccine Availability

Our community is experiencing a surge of COVID-19 causing longer lines at our urgent care centers. As a result, operating hours may be affected. Please call ahead to confirm space availability

Contact Hospice of the Shenandoah

Information for Healthcare Providers

Levels of Hospice Care

Routine Home Care

As long as the patient's symptoms are under control, the hospice team supports the caregivers in providing this level of care in the home setting, whether that is a private residence, assisted living or long-term care facility such as a nursing home. Hospice patients spend more than 95 percent of their hospice experience in routine home care.

Continuous Care

In the event of a medical or psychosocial crisis, care is provided in the home for brief periods.

Inpatient Respite

Caregivers occasionally need to take short breaks to maintain their own health. In this instance, the patient can be transferred to Augusta Medical Center for a short-term stay, up to five days, while the caregiver takes a break.

General Inpatient Care (Acute Care)

When symptoms can't be controlled in a home setting, the patient can be moved to Augusta Medical Center for a short-term stay until the patient's condition is under control.

Guide for Hospice Eligibility

  1. A patient has been diagnosed with a life-threatening illness with a live expectancy of 6 months or less if the disease runs its normal course.
  2. A patient has accepted the terminal diagnosis and decided to stop all preventive and curative treatment.


No one is turned away because they have no insurance or cannot afford to pay for their care.