COVID-19: Get the latest information, visitor restrictions, and service changes

COVID-19 Update: Planning System Test, Interpreters, Spiritual Care

Monday, March 30, 2020

The most important priority for our community is to stay home!

This is the best way for us to help ensure we will have the beds, ventilators, masks, tests, and supplies necessary to meet the needs of our valued community, AND STAY HEALTHY! This is a real and direct way people can contribute and help reduce the impact of COVID-19 in our community.

If you have concerns about symptoms or exposure, please call our COVID Care Call Center at (540) 332-5122. We have a team of nurses answering the calls seven days a week between 8 am and 4:30 pm.

Positive Cases in Our Community

Over the weekend, positive cases of COVID-19 were confirmed in Nelson County, Augusta County, and Staunton. While we are aware of these cases, and wish all impacted a quick and successful recovery, at this time, we have had no positive cases from tests performed at Augusta Health.

We expect this number to change as we continue to test community members. It is extremely important that individuals continue to follow social distancing, proper hand hygiene, and staying home as much as possible. We recognize this is a challenging time for everyone and appreciate each individual's commitment to preventing the spread of COVID-19 in our communities.

Big Tent at Emergency Department—Test of Planning Systems

At 2 pm on March 30, we erected a triage tent outside of our Emergency Department. This was a TEST of Augusta Health's planning system, and does not indicate a large influx of patients with COVID-19 systems. Drilling, or testing, our plans is important so they can be executed quickly if the situation requires the plans to be activated.

Today's Blog by Augusta Health experts

Taking your Workout Outside
Feeling a bit stir crazy? Social distancing doesn't mean you can't get outside for exercise. Our experts from Augusta Health Fitness have suggestions here:

Care Home Medical Temporarily Changes Hours

Care Home Medical is committed to delivering critical supplies to its customers during the COVID-19 outbreak. Because of this priority, the hours of the retail store in the Augusta Community Care Building will temporarily change to:

  • Monday, Wednesday, and Friday 8:00 am – 4:30 pm
  • If you have an immediate need on Tuesday or Thursday, please call (540) 332-4995

Impact on Interpreters on Campus

Augusta Health's No Visitation/No Access Policy in response to the COVID-19 outbreak impacts all inpatient and outpatient areas. We need to restrict the building access of all interpreters with the exception of low vision and tactile interpreters. Decisions on other exceptions will be made on a limited case by case basis.

Instead, Augusta Health will use Video Remote Interpreting and Over the Phone Interpreting as needed in order to keep all patients safe and well.

We thank you for your cooperation during this time of national emergency.

Spiritual Care Call Line

A special Spiritual Care Call Lines has been established for patients, families, and staff to contact Chaplain Services and request services during the COVID-19 response.

  • (540) 294-4207
  • Monday through Friday, 10 am – 4 pm
  • Please leave a message if there is no answer.

Donations from the Community

We appreciate your continued generosity!

Augusta Health continues to collect Personal Protective Equipment (PPE) for our caregivers and patients. While the health system has not depleted its supply of these items, leadership is preparing for the spread of COVID-19 and the potential depletion of these critical supplies. The Staunton, Augusta County and Waynesboro communities has been extremely generous in providing these items and Augusta Health is extremely grateful. In preparing for the coming weeks, Augusta Health would appreciate these donations:

  • Masks: N95, dust masks, medical face masks and surgical masks, as well as those handmade by our community. Face mask pattern may be found here:
  • Hand sanitizer: preferably Ecolab Nourishing Foam, but other brands/types will be appreciated
  • Hand soap: preferably Scott Antimicrobial Foam Skin Cleanser, but other brands/types will be appreciated
  • Disposable gloves: non-latex

If you or your business have these supplies on hand and are willing to donate them to support Augusta Health patients and caregivers, please call or email the Augusta Health Foundation BEFORE coming to Augusta Health. The Foundation's Office can be reached at: (540) 332-5174 or ahfoundation [at] Thank you so much!