COVID-19: Get the latest information, visitor restrictions, and service changes

COVID-19 Update: Surge Plan, Seeking Baby Monitors, Reminders

Tuesday, March 31, 2020

The most important priority for our community is to stay home!

This is the best way for us to help ensure we will have the beds, ventilators, masks, tests, and supplies necessary to meet the needs of our valued community, AND STAY HEALTHY! This is a real and direct way people can contribute and help reduce the impact of COVID-19 in our community.

If you have concerns about symptoms or exposure, please call our COVID Care Call Center at (540) 332-5122. We have a team of nurses answering the calls seven days a week between 8 am and 4:30 pm.

Augusta Health White Paper

An Inside Look at our Hospital Surge Plan
William Doherty, MD, Augusta Health's Chief Medical Officer, and Crystal Farmer, MSN, RN, NE-BC, Augusta Health's Chief Nursing Officer, review the plans in place at Augusta Health to handle a sudden surge of COVID-19 patients.

Today's Blog by Augusta Health experts

What's the difference between isolation and quarantine?
They are two words you hear a lot lately that perhaps weren't part of your vocabulary just six months ago…so what's the difference between isolation and quarantine?

And speaking of isolation, do you have a baby monitor you don't use anymore?

Our needs change daily, and we have a new request: Our nursing staff would like additional ways to communicate with patients in isolation, and baby monitors are a great tool! So if you have a baby monitor you no longer use or need, please consider donating it for the nurses' use. Walkie-talkies would also work for this purpose!

To donate them to support Augusta Health patients and caregivers, please call or email the Augusta Health Foundation BEFORE coming to Augusta Health. The Foundation's Office can be reached at: (540) 332-5174 or ahfoundation [at] Thank you so much!

Reminder: New Hours for Care Home Medical Retail Store

Care Home Medical is committed to delivering critical supplies to its customers during the COVID-19 outbreak. Because of this priority, the hours of the retail store in the Augusta Community Care Building will temporarily change to:

  • Monday, Wednesday, and Friday 8:00 am – 4:30 pm
  • If you have an immediate need on Tuesday or Thursday, please call (540) 332-4995

Reminder: COVID-19 Impact on Interpreters on Campus

Augusta Health's No Visitation/No Access Policy in response to the COVID-19 outbreak impacts all inpatient and outpatient areas. We need to restrict the building access of all interpreters with the exception of low vision and tactile interpreters. Decisions on other exceptions will be made on a limited case by case basis.

Instead, Augusta Health will use Video Remote Interpreting and Over the Phone Interpreting as needed in order to keep all our patients safe and well.

We thank you for your cooperation during this time of national emergency.

Reminder: Spiritual Care Call Line

A special Spiritual Care Call Lines has been established for patients, families, and staff to contact Chaplain Services and request services during the COVID-19 response.

  • Monday through Friday, 10 am – 4 pm
  • Please leave a message if no answer.
  • (540) 294-4207