COVID-19: Get the latest information, visitor restrictions, and service changes

COVID-19 Update: What happens after a COVID-19 Test?

Tuesday, April 14, 2020

The most important priority for our community is to stay home!

The curve for peak hospital resource use in the Commonwealth of Virginia has shifted again. The estimated peak for resource use in Virginia is April 27. That is 13 days away. Exercise Social Distancing to reduce the number of COVID-19 cases in our community. Flattening the curve is the best way to help ensure we will have the beds, ventilators, masks, tests, and supplies necessary on peak resource day. Now is not the time to stop social distancing!

While the peak resource day has moved further into the future, it is important to note that the curve for peak resource use is much flatter than it was a week ago! This indicates that social distancing and the precautions taken by our state and community are having a positive impact on the incidence of COVID-19 in our community! So please stay home.

As a community, we have taken many necessary steps to create social distancing---schools are closed, non-essential services are closed and Governor Northam has issued a Stay-at-Home Order. Thank you for the part you have played in flattening the curve.

For more information, visit and select Virginia in the drop-down menu.

If you have concerns about COVID-19 symptoms or exposure

Please call our COVID Care Call Center at (540) 332-5122. We have a team of nurses answering the calls seven days a week between 8 am and 4:30 pm.

Augusta Health's COVID-19 Assessment Center is located at the Waynesboro Urgent Care at 201 Lew Dewitt Boulevard in Waynesboro. At the Assessment Center, patients can be evaluated, treated and educated about respiratory illness and tested for COVID if needed. Availability of tests is improving.

The COVID Care Call Center and COVID-19 Assessment Center work together to see patients effectively while reducing possible exposure of others to COVID-19.

What happens after I have a COVID-19 Test?

As more and more community members are exposed and tested for COVID-19, more will receive the information that they have been confirmed positive for COVID-19. And most who are confirmed positive will have the same question, "So what happens now that I'm positive?"

For patients who are tested by Augusta Health, the first question that is answered actually is, "What happens while I have a pending test result for COVID-19?" That's because most patients will go home to wait for the results of the test—but they won't go home alone.

Patients tested at one of the Augusta Health facilities, the COVID-19 Assessment Center if Waynesboro or the Emergency Department, are referred to the COVID Care Management Team. This is a team of seven medical professionals, led by Mary Arrowood, Director of Operations for Augusta Care Partners and Kim Galloway, RN BSN, the lead case manager, who connect with every 'pending patient' to be sure their questions are answered and their needs are met.

Read What if I'm positive for COVID-19?

Visitation—Reminder of New Policy Effective April 14

Augusta Health has updated its No Visitation policy, effective April 14, 2020. The No Visitation Policy applies to all Inpatient and Outpatient areas with these exceptions:

  • Emergency Room: 1 support person for non-respiratory patients only
  • Pediatrics: 1 parent/guardian per patient
  • Labor & Delivery: 1 coach/partner per patient
  • End of Life: 1 visitor at a time
  • Inpatient Discharge: 1 support person at discharge only if needed
  • Outpatient Procedures: 1 support person only if needed

Today's Blog by Augusta Health Experts

Tips for Healthy Pantry Staples
Augusta Health's dietitians understand that healthy eating can be challenging during the COVID-19 pandemic. Like you, they've personally been facing the challenge of preparing healthy meals while limiting trips to the grocery stores. So they've turned to articles and blogs written by fellow dietitians in order to plan and prepare meals for themselves and their families.

Here's their list of healthy pantry staples. Over the next few weeks, they'll be sharing some of the healthy recipes and meal ideas that they themselves have prepared and enjoyed. If you are looking for assistance with managing your own diet and meal planning during this time, please reach out to them at (540) 213-2537.