Taking the Time to Care—Even in the Rush of an Emergency
"She put down her pen and reached across the desk, and took my hand to console me. She all but cried with me; she moved me and my spirit. I was at the point of hysterics, and she was the voice of reason and calm."
Denise Gaddy, speaking of Chessie Lyle, who helped Ms. Gaddy register her seriously ill husband in
the Emergency Department