The Gift of Listening
Kari Mathias, Andy Banas and Amanda Ware and Dr. Slitt,
"My family and I want to thank everyone for the skilled, kind and compassionate care that he received as he faced the end of his life. He died comfortably and at peace, and on his terms, thanks to a staff who gave him the gift of listening to him and hearing his wishes."
"His physician, hospitalist Dr. Gavin Slitt was superb. When my dad was ready to talk about his care and what he wanted, Dr. Slitt listened. It was a most remarkable interaction. Dr. Slitt listened to my dad with laser-like focus, as if he had nothing else to do and nowhere else to be. He asked questions and guided the discussion, but most importantly, he listened then put my dad's wishes into action. It meant a lot to my dad and to the family that Dr. Slitt immediately notified Dr. Herring, my dad's pulmonologist so that they could say their good-byes."
"The nursing staff on duty the day he died provided excellent care. They are clearly skilled in providing compassionate end-of-life care. On Friday morning his CNA, Amanda, bathed him, gave him a shave, got him into a clean gown and clean sheets all without causing him discomfort. She has caring hands. Keri, his nurse, and Andrew, the charge nurse, were attentive in a completely unobtrusive way. They were gentle, kind and supportive of our family, most especially my mother, Jean Nichols.
Please let the staff know how much we appreciate all that they did for my father and our family."
Katherine V. Nichols, whose father, Bill, passed away at Augusta Health