Joining Together to Provide Excellent Care
Our new Staunton Outpatient Center is a different type of facility—it's not just an Urgent Care, it's not just a Lab and it's not just an Imaging Center. It's all three rolled into one convenient place for our patients.
Merging three different services into one takes a lot of behind-the-scenes teamwork to coordinate registrations and patient flow in a way that is easy on the patients. The staff at Staunton Outpatient Center have become experts at supporting each other, backing each other up and cross-training in customer service. If Urgent Care is busy, Lab staff step in to help where they can. If Lab is swamped, Imaging staff help coordinate. The ultimate goal of the entire staff is that the patients are treated with excellence—in both service and quality.