COVID-19: Get the latest information, visitor restrictions, and service changes

Telehealth Urgent Care Clinic

The Telehealth Urgent Care Clinic is a cloud-based platform that gives you the ability to connect directly to a healthcare provider using your desktop computer, laptop, tablet, or smartphone. This service offers on-demand access to care for many common illnesses. Only the issues listed below can be effectively or safely evaluated and treated in a virtual setting. Please note that some consultations may require a visit to a local clinic for testing or to confirm a diagnosis.

What types of visits can be conducted with telehealth?

Common female infections

  • Female bladder infections
  • Vaginal yeast infections

Eye and mouth problems

  • Canker or cold sore
  • Pink eye
  • Stye
  • Dental pain (tooth abscess)

Skin and nail problems

  • Acne
  • Athlete's foot
  • Diaper rash
  • Eczema
  • Fungal skin infection (tinea), e.g. jock itch, ringworm, etc.
  • Shingles
  • Skin irritation (contact dermatitis)
  • Other unwanted skin conditions

Bony, joint and soft tissue problems

  • Focal bony, joint or soft tissue pains not associated with a fever, acute trauma or a sudden onset, e.g. ongoing elbow pain, ongoing pain in the bottom of the foot, etc.

Certain medicine refills

  • Short term (<7days) refills if patient is visiting the area or can't get in to see their PCP – these type requests will be evaluated on a case-by-case basis.

Travel medication

  • Malaria prevention
  • Motion sickness prevention

Medication to prevent an illness or infection

  • Influenza prevention if acutely exposed
  • Post exposure to pertussis (whooping cough)

    *Flu and strep throat consultations require a visit to a local clinic, where a rapid test can be performed to confirm diagnosis. Patients experiencing symptoms related to the COVID-19 Virus should go to the Waynesboro Assessment Center in person for an in person assessment of your symptoms.

    When is it best to visit a clinic in person?

    • When testing is necessary – Telehealth is not a replacement for going to a physical urgent care location for conditions that require testing or diagnostics.
    • If your condition is not listed here, please visit an urgent care clinic near you.
    • Flu and strep throat cases may also require an in-person visit.
    • Very young children – Infants and children ages 3 and under should be taken to a pediatrician, family doctor or urgent care clinic.

    Hours

    Virtual Urgent Care Clinic is open every day.

    Monday through Friday9am – 5pm
    Saturday & Sunday9am – 3pm