AUGUSTA HEALTH CERTIFIED TO ISO 9001 QUALITY MANAGEMENT SYSTEM BY DNV
Date: May 1, 2023
Categories: Press Release
FISHERSVILLE, Virginia – Augusta Health has been awarded by DNV full certification to the ISO 9001 Quality Management System.
“Augusta Health is dedicated to providing the safest and most effective healthcare services possible,” says Mahfuz Hoq, MD, MPH, Vice President and Chief Medical Officer of Augusta Health. “ISO 9001 certification not only reflects that mission but helps to empower it. The certificate is just a piece of paper, but the effort required to achieve it fundamentally transforms how we do business. ISO 9001 is ideally suited to the complex, people-intensive challenges of running a hospital.”
ISO 9001 is the most widely accepted quality management system worldwide and is quickly gaining acceptance among US healthcare providers as a foundation for their quality and patient safety programs.
“Augusta Health has worked hard to achieve this certification, and they have done so with unwavering commitment from their top leadership to make their hospital the best it can be,” says Kelly Proctor, President of DNV Healthcare USA Inc. “ISO 9001 certification isn’t just an award or trophy for something you’ve done, it’s public evidence that you are at the top of your game with an obvious plan in place to make excellence an everyday objective.”
ISO 9001 brings science to the art of caregiving; it helps to standardize processes around things that are proven to work, by the people doing the work, thus empowering frontline workers while creating an environment of predictability for the entire organization. The ultimate impact of ISO 9001 within hospitals is the reduction or elimination of variation, so that critical work processes are done consistently, and the “best ideas” aren’t held by one person or one department, but are ingrained in the organization itself.
Businesses that implement ISO 9001 do so for both internal and external benefits. Internally it helps staff create clear and consistent processes of patient care and ensure that progress is constantly being made toward specific quality objectives. Externally, it tells the public, as well as insurers and regulatory agencies, that the hospital is not only talking about quality but is pursuing it with discipline and transparency. “ISO 9001 is like sheet music for an orchestra; it gets everyone on the same page and helps us achieve our objectives,” says Hoq.
About Augusta Health
Augusta Health is an independent, community-owned, not-for-profit hospital whose mission is to promote the health and well-being of its community through access to excellent care. Over the years, Augusta Health has been recognized by many external rating organizations: 100 Top Hospitals in America, HealthGrades’ America’s 50 Best Hospitals, US News and World Report Best Regional Hospital, and Leapfrog Top Hospital. For more information about Augusta Health, its programs, or its services, please visit the website, www.augustahealth.com.
DNV is a global independent certification, assurance and risk management provider, operating in more than 100 countries. Through its broad experience and deep expertise, DNV advances safety and sustainable performance, sets industry benchmarks, and drives innovative solutions.
Whether certifying a company’s management system or products, accrediting hospitals, providing training, or assessing supply chains or digital assets, DNV enables customers and stakeholders to make critical decisions with confidence, continually improve and realize long-term strategic goals sustainably.
DNV draws on its wide technical and industry expertise to help companies worldwide build consumer and stakeholder trust. Driven by its purpose, to safeguard life, property, and the environment, DNV helps tackle the challenges and global transformations facing its customers and the world today and is a trusted voice for many of the world’s most successful and forward-thinking companies.
For more information about DNV, click here.