Medical information is the lifeblood of the healthcare delivery system. The medical record contains all of the medical information that describes all aspects of patient care and serves as a communication link among caregivers. Documentation in the medical record also serves to protect the legal interests of the patient, healthcare provider, and healthcare facility. Medical records are important to the financial well-being of the facility as they substantiate reimbursement claims. Other uses of medical records include provision of data for medical research, education of health care providers, public health studies, and quality review.
It is the responsibility of Health Information Management to assist in compiling complete and accurate medical information as well as safeguard this information in a complex and ever changing healthcare delivery system.
Please note that State and Federal laws permit fees to be charged for copies of medical records that are not for continuation of care.
Requesting Copies of Medical Records
Augusta Health offers several options to request and receive copies of medical records.
Option 1: Electronic Requests
Augusta Health now offers an Online Patient Record Request tool for the patients and a patient's legal representative to request patient records. The Online tool verifies your identity by asking for a photo of your driver's license or Government issued identification, which can be taken via webcam or smartphone; and walks you through each step to receive medical records.
Option 2: Fax or Mail Requests
Patients can also request copies of medical records by fax or mail by completing an authorization form provided below. Please make sure to provide your full name, date of birth, the specific records needed, and how you want the records to be delivered to you. If you would like to receive copies of medical records electronically, please provide your email address.
Augusta Health Patient Authorization Release
Augusta Health Patient Authorization en Espanol
Option 3: Visit Health Information Management
Records can also be requested by visiting the Health Information Management Department located at 342 Mule Academy Road, Fishersville VA, 22939.