The main role of a support person is to help their loved one heal through support, encouragement and communication during their stay at Augusta Health. Because of the importance of a support person’s role, we believe they are critical members of a patient’s health care team. As a patient, you may identify more than one support person but only of these individuals will be your primary support person. This person has 24-hour access to be with the patient who has selected them. In most cases, support person(s) are chosen because of the trust they have with a patient and his/her ability to assist a patient mentally, emotionally, or physically.