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Financial Assistance Programs

To meet the continuing needs of its service community, Augusta Health has formulated a financial assistance program to help patients in resolving their hospital accounts. This policy applies to all services normally covered by third party payers (insurances). Included services are hospital, home health, durable medical equipment, hospice and physician offices associated with Augusta Health. This policy does not cover convenience items, drugs from the pharmacy, or physician offices over which Augusta Health has no control.

Your household income must meet the criteria stated in order to be eligible for financial assistance.

Augusta Health Care Community Assistance

This program is based on the Federal Poverty Guidelines. We apply a discount for household income up to 400% of the Federal Poverty Guidelines. Depending on the income and number of family members, patients can receive either 100% or 60% reduction of fees on their bills.

Family Income Relative to Federal Poverty Guidelines Reduction of Fees
0 – 200% of Federal Guidelines 100%
201 – 400% of Federal Guidelines 60%
Greater than 400% of Federal Guidelines Not eligible

Uninsured patients who do not meet these income requirements will receive a discount of 50% on gross charges for medically necessary and emergency care that they receive.

Financial Assistance Policy
Non-Participating Offices

Applying for Assistance

As a condition of eligibility, you must make an application for assistance (Medicare, Medicaid, SLH, medical insurance, auto insurance, etc.) that may be available for payment of your hospital charge. If you think you may be available for financial assistance, download the Financial Assistance Application. You may also request it from any registration personnel or contact the Augusta Health Business Office for assistance.

Financial Assistance Application